AppMetaHubAppMetaHub

Terms of Service

Last updated: February 24, 2026

1. Introduction

These Terms of Service ("Terms") govern your access to and use of AppMetaHub (the "Service"), a SaaS platform for managing App Store Connect metadata, screenshots, AI-generated copy, and related assets.

The Service is operated by dowhiletrue s.r.o., a company registered in the Slovak Republic, with registered office at Lipová 5001/15, 080 01 Prešov, Slovensko, VAT ID: SK2023243332 ("we", "us", or "Company").

By creating an account or using the Service you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Service.

2. Definitions

  • "Service" means the AppMetaHub web application, APIs, and any related tools made available by the Company.
  • "User" / "you" means any individual or legal entity that accesses or uses the Service.
  • "Account" means the registered account you create to access the Service.
  • "Subscription" means a paid plan that grants access to additional features of the Service.
  • "Content" means any data, text, images, metadata, or other material you upload, store, or generate through the Service.
  • "AI Features" means any functionality powered by large language models or other machine-learning systems that generates suggestions or content on your behalf.

3. Eligibility

You must be at least 18 years old and legally capable of entering into binding contracts to use the Service. By using the Service you represent and warrant that you meet these requirements. If you are using the Service on behalf of a legal entity, you represent that you are authorized to bind that entity to these Terms.

4. Account Registration

You must provide accurate and complete information when registering an Account and keep that information up to date. You are solely responsible for all activity that occurs under your Account, including safeguarding your login credentials and any App Store Connect API keys stored in the Service. Notify us immediately at info@dowhiletrue.co if you suspect unauthorized access. We may suspend or terminate Accounts that we reasonably believe have been compromised.

5. Subscriptions and Billing

Certain features of the Service require a paid Subscription. Subscriptions are offered on monthly or annual billing cycles and are processed through Stripe, our third-party payment processor. By subscribing you authorize us (via Stripe) to charge your payment method on a recurring basis until you cancel.

All prices are displayed exclusive of value-added tax (VAT) where applicable. For customers in the European Union, VAT is added at checkout at the rate applicable in your country of residence. We comply with the EU One-Stop-Shop (OSS) regime for digital services.

We reserve the right to change Subscription prices. We will give you at least 30 days' notice of any price increase via email. Continued use of the Service after a price change takes effect constitutes acceptance of the new price. If you do not accept a price increase you may cancel your Subscription before the new price applies.

6. Cancellation and Refund Policy

You may cancel your Subscription at any time from the Billing section of your Account settings. Cancellation takes effect at the end of the current billing period; you retain access to paid features until that date. We do not provide partial refunds for unused portions of a billing period.

EU 14-day right of withdrawal. If you are a consumer resident in the European Union or European Economic Area, you have the statutory right to withdraw from a distance contract within 14 days of purchase without giving any reason. However, by accessing the Service immediately after purchase you expressly request that we begin performance before the withdrawal period expires, and you acknowledge that you thereby waive your right of withdrawal once the Service has been fully performed, in accordance with Article 16(a) of Directive 2011/83/EU. You may still withdraw within 14 days of purchase if you have not yet accessed the paid features; contact us at info@dowhiletrue.co to request a refund.

We may issue refunds at our sole discretion in cases of billing errors, duplicate charges, or other exceptional circumstances.

Free trials. If we offer a free trial, your payment method will be charged automatically at the end of the trial period unless you cancel before it ends. We will remind you by email before the trial expires.

7. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable law or regulation, including Apple's Developer Program License Agreement, the App Store Review Guidelines, or any applicable export control laws.
  • Upload or generate Content that is unlawful, defamatory, harassing, fraudulent, infringing on third-party intellectual property rights, or otherwise objectionable.
  • Attempt to gain unauthorized access to the Service, other Accounts, or our infrastructure.
  • Reverse-engineer, decompile, or otherwise attempt to derive the source code of the Service.
  • Use automated tools to scrape or extract data from the Service beyond what is permitted by our API.
  • Resell, sublicense, or otherwise make the Service available to third parties without our prior written consent.
  • Interfere with or disrupt the integrity or performance of the Service or its underlying infrastructure.

We reserve the right to investigate suspected violations and to suspend or terminate Accounts in our sole discretion.

8. Intellectual Property

Our IP. The Service, including its software, design, trademarks, and documentation, is owned by the Company and protected by applicable intellectual property laws. These Terms do not transfer any ownership rights to you.

Your Content. You retain all rights to Content you upload or create through the Service. By using the Service you grant us a limited, non-exclusive, royalty-free license to store, process, and display your Content solely to the extent necessary to operate and provide the Service.

AI-generated Content. Content produced by AI Features is provided as a suggestion only. You are responsible for reviewing, editing, and approving all AI-generated Content before publishing it to Apple, app stores, or any third-party platform. We make no warranty regarding the accuracy, originality, or fitness of AI-generated Content for any particular purpose.

9. Availability and Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR UNINTERRUPTED OR ERROR-FREE OPERATION.

We strive for high availability but do not guarantee any specific uptime. We may perform scheduled or emergency maintenance that temporarily interrupts the Service and will endeavor to give advance notice where practicable.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY, ITS DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICE, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, GOODWILL, OR APP STORE REJECTIONS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ANY CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM OR (B) ONE HUNDRED EUROS (€100).

Nothing in these Terms limits or excludes our liability for: (i) death or personal injury caused by our negligence; (ii) fraud or fraudulent misrepresentation; or (iii) any other liability that cannot be excluded or limited under applicable law.

11. Third-Party Services

The Service integrates with third-party platforms, including but not limited to Apple App Store Connect, Stripe (payments), Supabase (database and auth), Vercel (hosting), Google Analytics (analytics), Sentry (error monitoring), Crisp (support chat), and Anthropic (AI features). Your use of these integrations is governed by the respective third-party terms and privacy policies. We are not responsible for the availability, accuracy, or conduct of any third-party service.

12. Termination

You may delete your Account at any time from the Account Settings page. Upon deletion we will begin the process of removing your personal data in accordance with our Privacy Policy.

We may suspend or terminate your Account and access to the Service immediately, with or without notice, if we reasonably believe you have materially breached these Terms, engaged in fraudulent activity, or if required to do so by law. If we terminate your Account without cause, we will refund a pro-rata portion of any prepaid Subscription fees.

Sections 8, 9, 10, 13, and 15 survive any termination of these Terms.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of the Slovak Republic, without regard to its conflict-of-law principles.

If you are a consumer resident in the EU, you also have the protection of the mandatory consumer-protection provisions of the law of your country of habitual residence.

Any dispute arising out of or relating to these Terms shall be submitted to the competent courts of the Slovak Republic, unless mandatory law in your jurisdiction provides otherwise. For consumers in the EU, the European Commission provides an Online Dispute Resolution (ODR) platform at https://ec.europa.eu/consumers/odr. Slovak consumers may also contact the Slovak Trade Inspection (SOI) at www.soi.sk.

14. Changes to Terms

We may update these Terms from time to time. For material changes we will give you at least 30 days' notice by email or by displaying a prominent notice within the Service before the changes take effect. Continued use of the Service after the effective date constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Service and cancel your Subscription before the effective date.

15. Miscellaneous

Entire agreement. These Terms, together with our Privacy Policy and any additional policies referenced herein, constitute the entire agreement between you and the Company with respect to the Service and supersede all prior agreements.

Severability. If any provision of these Terms is found to be unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall remain in full force and effect.

Waiver. Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

Assignment. You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations freely, for example in the event of a merger, acquisition, or sale of assets.

Force majeure. We are not liable for any failure or delay in performance to the extent caused by circumstances beyond our reasonable control, including natural disasters, governmental actions, or failures of third-party infrastructure.

Language. These Terms are provided in English. In the event of any conflict between a translation and the English version, the English version shall prevail.

16. Contact

For questions about these Terms or the Service, please contact us at:

dowhiletrue s.r.o.
Lipová 5001/15, 080 01 Prešov, Slovensko
Email: info@dowhiletrue.co